otibo property group and its authorised agents are committed to the protection of its customers and all users of our websites. The following policy outlines how we treat your personal information, so that you can be assured it will be handled in a professional manner at all times.
Who we are
In this privacy policy references to “we”, “us” and “our” are to otibo property group and/or our authorised agents. References to “our website” or “the website” are to www.otibo.com and those ghosted sites of our authorised agents.
What we use the information for
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To process your request, to organise viewing trips/appointments with our overseas teams and property developers where applicable, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have enquired about and/or to provide after sales service). In connection with such use, the personal information you provide may be accessed by, or given to, both our staff and third parties who act for us outside the UK, including those outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws, however, we will always take steps to ensure that your personal information is used by the parties to whom it is passed in accordance with this policy;
- From time to time, we may need to pass the information we collect to other reputable and carefully vetted companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes. By supplying the information, you consent to the collection, use and transfer of your information in accordance with this policy.
What we collect
The information we collect via the website may include:
- Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number, etc.
- Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
- Your IP address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.
- Data recorded by the website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility. However, cookies will allow you to enjoy the full features on all of our websites.
Our websites
This privacy policy only covers our websites www.otibo.com and our authorised agents. Any other websites which may be linked to by our website, such as related services (e.g. currency, financial, legal and removal experts), are subject to their own policy which may differ from ours, and we suggest you read the privacy statement of each such website to find out how they treat and protect your personal information.
Our newsletters
The information contained in or attached to our email newsletters is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are not authorised to and must not disclose, copy, distribute or retain this message or any part of it. It may contain information which is confidential and/or covered by legal professional or other privilege (or other rules or laws with similar effect in jurisdictions outside England). No liability is accepted by otibo property group for any losses caused by viruses contracted during transit over the internet or present in any receiving system. The views expressed in this email are not necessarily the views of otibo property group and the company, its directors, officers or employees make no representation or accept any liability for its accuracy or completeness unless expressly stated to the contrary.
Your rights
You have the right to request a copy of any information that we currently hold about you. If you wish to do so, please email hello@otibo.com or the relevant authorised agent as appropriate with the subject heading of “Privacy Policy”.